Five months after we were stuck in Cyprus because of the Volcanic ash and had to pay for food and accomodation Monarch Airlines has settled our claim. It looks like they have settled with most people in a similar fashion. We got an allowance of £112 for two people for 7 nights half board accomodation, not easy to find such cheap accomodation in Cyprus but possible (we paid a lot more). £168 was allowed for food. As we were self catering a lot of the time this was about right. If Dave had got his finger out we may have have got this settlement earlier. We use Monarch Airlines a lot and are very happy with them. As they say "this disruption was beyond their control" so we say any reimbursement is a bonus after an extra week in the Cyprus sun.Friday, 24 September 2010
Monarch Airlines settle Volcanic Ash claim
Five months after we were stuck in Cyprus because of the Volcanic ash and had to pay for food and accomodation Monarch Airlines has settled our claim. It looks like they have settled with most people in a similar fashion. We got an allowance of £112 for two people for 7 nights half board accomodation, not easy to find such cheap accomodation in Cyprus but possible (we paid a lot more). £168 was allowed for food. As we were self catering a lot of the time this was about right. If Dave had got his finger out we may have have got this settlement earlier. We use Monarch Airlines a lot and are very happy with them. As they say "this disruption was beyond their control" so we say any reimbursement is a bonus after an extra week in the Cyprus sun.
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Reinbursement...Monarch airlines
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